Ibackup Does Trash Count Again Quota

General

What is IBackup?

IBackup is a reliable online backup and restore service. IBackup safeguards your critical data in example of organization crash by automatically backing it up.

Customization options include the provision to change your backup set and its schedule, reporting options and more. Information is transferred and stored using 256-bit AES encryption with a user-defined central that is non stored anywhere on the servers. This ensures data is safe and secure.

The graphical interface makes information technology piece of cake to navigate through the awarding. Key features include bandwidth throttle, information pinch and incremental backups that ensure fast backups, restore of previous versions of files, archive cleanup and open/locked file and mapped drive backup amidst others.

You can backup data from multiple computers to a unmarried IBackup account. Download the application.

Does IBackup apply Delta Blocking engineering science?

Yes. IBackup uses Delta Blocking applied science during data transfer. Delta blocking is an advanced logic that divides all files into equal sized blocks. When a file is detected for changes, the checksum of each block of that file is compared with the checksum for the same block of the same file. Any blocks that are found to exist different are pulled out and transmitted. These delta blocks are compressed and encrypted earlier transfer.

Does IBackup support my native graphic symbol ready?

Aye. IBackup supports character sets of most major languages like English, French, Castilian, German, Hebrew, Italian etc.

How to install IBackup silently from control line?

Apply the below control to install the IBackup application silently.

Command: "IBackupsetup.exe" /verysilent /noicons /suppressmsgboxes /DIR= <DIRECTORY PATH> /nocloseapplications

Example: "IBackupsetup.exe" /verysilent /noicons /suppressmsgboxes /DIR="C:\ProgramFiles\IBackupWindows" /nocloseapplications

Quota

If I keep on performing backups, will I utilize up my quota quickly?

IBackup does incremental backup (merely the modified portion of your files/folders are sent to the IBackup servers). Your quota depends on the most contempo file/binder copy backed upwards to your online business relationship. The previous ten versions of files are stored free.

I received a quota overuse email. What should I do?

You may opt to upgrade your account to accommodate the extra storage or remove some data from your business relationship to bring it in line with your current quota. To upgrade your account, log into IBackup desktop application and click 'Upgrade'.

Alternately, select the files/folders that you want to delete and click the icon.

Notation: IBackup provides on demand storage for paid accounts with an additional charge of $2/GB.

I have deleted some unwanted files/folders from my IBackup account. However, total storage space used display does non change. How do I know the exact quota used?

The total storage space used data is not displayed in existent-time. It is computed on a periodical basis. For updated information, click the quota brandish expanse (refer image), the quota used volition be recalculated. For accounts with large number of files, the procedure may take time.

Backup

How do I take an immediate backup of my files?

To perform an immediate backup, select the desired files/folders/drives, under the Backup tab and click the 'Offset Backup Immediately' button.

How tin I take an immediate fill-in without signing into the application?

Right-click the 'IBackup Tray' icon and select 'Scheduler' > 'Manage all scheduled jobs'. In the Manage all Scheduled Jobs screen, select the 'Get-go the backup immediately' check box. Click 'Salve Changes'. This will immediately execute backups for the fill-in prepare, provided y'all accept created one and logged into the application at least one time before.

What is incremental backup?

By default, the IBackup awarding transfers only the modified portions of your backed up files later total initial backup. This optimizes your bandwidth usage and ensures that backups are quick.

How do I schedule my backup?

To schedule a backup, log into IBackup desktop awarding and click the 'Scheduler' tab.

You tin schedule your backup commencement fourth dimension. Select your desired day(s) of fill-in in a calendar week or schedule it on a daily basis. The screen contains the following options:

Fill-in start time: Gear up the time at which your scheduled backup should commencement.

Backup fix proper noun: Select the fill-in set that you want to schedule for backup.

Daily Schedule: To run your backup jobs daily, select this option.

Week-Solar day(due south): Select the days of the week on which you wish to run your backup jobs.

Start the fill-in immediately: Select this option to run a backup job immediately.

Hourly Schedule: Select this choice to configure hourly backup operations.

Cut-off Fourth dimension: Set the time at which your scheduled backup should stop. This is helpful if you want to difficult cease the backup progress at a specific time.

Electronic mail notification: Enter your email address to receive fill-in status notifications.

Notify me on desktop: Select this option to receive backup notifications on your desktop.

Kickoff the missed scheduled backup when the computer is turned on: If you select this option, your missed scheduled backups volition commencement automatically in one case you plow on your figurer.

Does IBackup perform scheduled backups in Standby style?

No. This is because the remote admission connections are disconnected without any prompt to disconnect manually earlier the reckoner goes into the Standby mode. This applies to any remote access connectedness including connections to Internet service providers (ISPs) and private networks. This is a default beliefs in windows.

How do I create multiple backup sets?

Yous can create as many fill-in sets as needed. To create a backup prepare, click the 'Fill-in' tab, and then 'Backup sets' button. Click the icon, enter proper noun of the new backup set in the 'Create new fill-in gear up' window, and click 'Save'.

You lot can notice the newly added backup set in the list of available backup sets.

How practice I schedule dissimilar backup sets?

You can fix a dissimilar schedule for every backup set, every bit per your convenience. To schedule a particular backup prepare, click the 'Scheduler' tab, select a backup set from the Backup gear up proper noun drop-downwardly list, and respective to information technology, select the post-obit scheduler parameters as needed. Click 'Relieve Changes'.

• Backup start time: Set up the time at which your scheduled backup should offset.
• Backup ready proper noun: Select the fill-in fix you need to schedule ('DefaultBackupSet/LocalBackupset').
• Daily Schedule: To run your fill-in jobs daily, select this choice.
• Calendar week-24-hour interval(southward): Select the days of the week on which you wish to run your backup jobs.
• Start the backup immediately: Select this option to run a backup job immediately.
• Hourly Schedule: Select this option to configure hourly backup operations.
• Cut-off Time: Set up the time at which your scheduled fill-in should end. This is helpful if you desire to difficult stop the fill-in progress at a specific time.
• Email notification: Enter your e-mail address to receive backup status notifications.
• Notify me on desktop: Select this option to receive backup notifications on your desktop.
• Start the missed scheduled fill-in when the computer is turned on: If you select this choice, your missed scheduled backups will get-go automatically one time you lot turn on your computer.

The schedules of multiple fill-in sets can overlap each other; the schedule overlap does non affect the fill-in procedure.

How do I view the status of my scheduled backups?

Yous can view the condition of your scheduled backups using the Condition option in the IBackup Tray. You tin can too view the recent session-wise log files by clicking the 'View Logs' in the application.

Can I use IBackup to schedule full and incremental backups on specific days?

IBackup does not take the conventional concept of full and incremental backups. Every backup is basically a total backup with incremental effect.

Different the conventional concept of incremental backups where only the changed data is stored separately from total fill-in with IBackup, the inverse data is overwritten on the existing backup. In other words, you lot take full fill-in results every time.

IBackup uses the advanced patching technology to determine the inverse data at source and applies just modified blocks of the inverse files on to the data that has been backed up.

Can I view the report of all my schedule backups?

Yes, log into IBackup.com and click your username at the acme-correct corner. Then click 'Desktop Backup Report' under Reports. It summarizes the status of the scheduled backups for your IBackup account. By default, a report for the last seven days is displayed.

Is it possible to view all the scheduled backup/restore jobs of all my IBackup accounts on my estimator?

Yes. Right-click the 'IBackup Tray' icon and go to 'Scheduler' > 'Manage all Scheduled Jobs'. The scheduled backup/restore jobs of all IBackup accounts on the local computer are listed.

I had enabled the Relative Path for backup, merely at present I am unable to modify it. How do I modify the settings?

Latest version of IBackup backs upward data by maintaining its absolute file path structure. If you are looking for 'Relative Path' backup, so download and install the custom setup from here. Download

How do I backup data from multiple computers to a single IBackup business relationship?

To fill-in files from multiple computers,

• Download and install IBackup on all your computers that are to be backed upwards.
• Later on installation, yous volition have to login or create a new account.
• On successful login, IBackup creates a default backup set including important folders from your reckoner.
• Click the 'Kickoff Fill-in Immediately' push to start the backup.
• By default, IBackup creates a unique binder with the proper noun of the computer to backup data from multiple computers into a unmarried IBackup account. This prevents information overlap during multiple computer fill-in.

If I am backing upwardly information from multiple computers, do I demand to change the fill-in location?

No, yous do not have to change the fill-in location as IBackup by default creates a unique folder with the figurer name, to prevent information overlap if you are backing up data from multiple computers.

Nevertheless, if the computer names are same, nosotros recommend you to use the Backup location feature to change the default backup location, to preclude information overlap.

How practise I alter the default fill-in location?

IBackup by default creates a unique binder with the name of the computer to fill-in data to your IBackup account.

To change the default backup location,

1. Correct-click the 'IBackup Tray', select 'Settings'.
2. Nether Fill-in location on your IBackup account, yous can enter a folder proper noun of your pick.

How can I exclude sure files/folders from being backed upwardly?

IBackup allows yous to exclude files/folders from existence backed up during interactive and scheduled backup. You can exclude files/folders in the following means:

Via Main Window

To exclude any file and folder from your backup operations

1. From the 'Backup' tab, click 'Modify…'.
2. Right-click on whatsoever file/binder and choose 'Exclude this item from backup' and click OK.

Based on total path names

1. From the 'Backup' tab, click 'View Excluded Files'. The View Excluded Files window appears.
2. Select 'Files / Folders with full path names'.
3. Right-click anywhere on the list box, and select 'Insert Files /Folders'.
4. Scan and select a file, and click Salvage Changes.

To delete a file from the exclude listing, right-click a file and click Delete.

Based on partial names

1. From the 'Backup' tab, click 'View Excluded Files'. The View Excluded Files window appears.
2. Select Files / Folders with partial names.
3. Right-click anywhere on the list box, and select 'Insert partial file name or Insert partial binder name.
4. Enter the fractional file / binder name you want to exclude from backup and click 'Save Changes'.

To delete a file from the exclude list, right-click a file and click Delete.

Note:

• The excluded folders are marked in scarlet colour under the directory.
• To backup an detail which is on the exclude list, right-click the respective listing box and select 'Delete' from the sub-menu.
• Files and folders excluded past default, such as system files and temporary files cannot be removed from the list.

How will I be notified on the status of my backup jobs?

Y'all may opt to receive email notifications on the condition of your scheduled backup jobs. To enable the pick, log in to IBackup desktop application and click the 'Scheduler' tab. Select the 'Email notification' option and enter the email address where you'd like to receive the notifications. Click 'Salve Changes'.

Alternately, correct-click the 'IBackup Tray' icon from the taskbar on your desktop and select 'Scheduler' > 'Manage all scheduled jobs'. Click 'Relieve Changes'.

Is at that place a style to receive an alert in case my backup fails?

Yes, to receive an alarm in example of backup failure, select the following options from the IBackup 'Settings' tab:

• 'Warning me if the scheduled backup fails for two days' check box to receive a desktop warning in example your fill-in has not taken place.

  

• 'Notify as 'Failure' if the full files failed for fill-in is more than than 5% of the total files backed up' cheque box to receive a desktop alert.

  

Is there a way to delete the scheduled backup/restore jobs?

For this, right-click the 'IBackup Tray' icon and go to 'Scheduler' > 'Manage all the Scheduled Jobs'. From the Manage All Scheduled Jobs window, correct-click the redundant schedules and choose the 'Delete' option.

How do I view the log reports?

To view the log reports, log into IBackup desktop application and click the 'View Logs' button on the top-right corner of the window. Alternately, correct-click the 'IBackup Tray' icon and select 'View Logs'.

Can I halt my scheduled backups at a particular time?

Yep. Using the Cut-off Fourth dimension selection, you can stop the scheduled backup at the specific time. The fill-in is resumed at the side by side scheduled time from the point it was stopped. Click the 'Scheduler' tab, select the 'Cut-off Time' option using the check box and fix the fourth dimension, when you want the backup to stop. Click 'Save Changes'.

Does IBackup support fill-in and restore of files larger than 2 GB?

Yep. IBackup has been tested to transfer files both means for files of size upto 10 GB.

What does IBackup do if the Internet connection is interrupted during a backup session?

IBackup resumes the backups from the file at which pause occurred. If fractional transfers had taken place prior to interruption, it will continue from that partial transfer point.

When volition IBackup resume the session if it has been missed (example, The computer has been abruptly turned off) or interrupted?

IBackup will resume the scheduled backup task(due south) at the next transfer time, equally per the scheduled fourth dimension.

How do I locate files in my account using IBackup?

Y'all can locate files backed upward to your IBackup account by clicking the 'Search your account' on the chief window. Enter the search term (the file proper name or a part of the file name) to locate files/folders.

How do I regulate my Internet bandwidth for IBackup?

The Bandwidth Throttle lets yous set up the Internet bandwidth to be used past the IBackup application for backups. Past default, the bandwidth throttle value is set at 100%. You tin can set Auto Interruption option, which makes intelligent guesses on bandwidth throttle during backup operation to enable optimum desktop experience with the following options:

PC in apply: This option lets you fix the bandwidth to be used past IBackup for backups, when it is in employ. By default, it is set to 25%. This allows other applications to run without hindrance.

PC non in apply: This pick lets y'all set up the bandwidth to be used by IBackup for backups when it is not in use. By default, it is set to 100%.

Notation: The per centum prepare for Bandwidth Throttle is applicable for both scheduled and interactive backups.

Tin can I change my IBackup countersign while in the middle of a scheduled fill-in?

Changing your account password during backup is not recommended as this volition issue in transfer errors. If you change your password, ensure that you logout from the application and log in with the new password and then reschedule your backups.

Tin IBackup work with virtual machines?

Yes, IBackup works with virtual machines. For this, install the awarding on virtual machines and perform the backup as usual.

Mapped drive and open file backup

Does IBackup support backup of mapped drives?

Yes. IBackup supports mapped drive backup on Windows systems, provided the estimator is not logged off.

Can I fill-in open files with IBackup?

Yes, you can fill-in open files using the Open file Fill-in feature of IBackup on Windows vii, Vista, XP and Windows 2003 and 2008 servers. The most common open files that tin can be backed up include Outlook files (.pst), QuickBooks, Quicken, ACT, MS-Money, MS-Discussion, MS-Excel, MS-Access, MS FoxPro etc.

By default the Open file Backup characteristic is enabled. Ensure that the selected temporary location on the local reckoner for Open file Fill-in has sufficient free space to store the open files during fill-in.

If all my file system partitions are on FAT32, can I backup my open files?

No. Open file backups crave at least one drive to be mounted on the New Engineering File Organization (NTFS) file system division. Too, the file system of at least one of the difficult disk drives should exist NTFS. (NTFS is one of the file systems the Windows NT operating system uses for storing and retrieving files on a hard disk drive).

Can I backup the MS Exchange Server and MS SQL Server related files using the open file backup feature?

Yeah. However, information technology is recommended that yous use the specific MS Exchange/MS SQL backup feature that is available with IBackup for consistent backup of your MS Exchange or MS SQL Server related files.

Can I fill-in open up files, which are in the mapped/network drive(s), using the Open up file Backup feature?

No. The Open up file Backup feature does not support fill-in of open files on the mapped/network drive(south).

Can I backup Mapped / USB / External drives?

Yep, you can backup Mapped / USB / External Drives. The contents to be backed upwardly must be a part of the Fill-in set and bachelor at the fourth dimension of backup.

Continuous Data Protection

What is Continuous Information Protection (CDP)?

The Continuous Information Protection (CDP) feature automatically recognizes the changes made to the files (upward to 500 MB in size) in the default backup prepare and backs them up in real-time.

CDP is executed merely for smaller files every bit frequently modified data tends to be small. Besides, information technology avoids slowing down your machine while y'all work on information technology. Large files (e.g. Outlook files) are backed up during the scheduled backup.

The temporary files, system files and mapped drives are excluded from the operation. CDP is not a replacement for the traditional schedule backup characteristic but works along with the scheduled backup to provide timely protection for your information.

Tin can I set the frequency of backups under Continuous Data Protection feature?

Yep, if you wish to customize the frequency of backups, become to the Continuous Information Protection feature, located in the Settings tab. Gear up any elapsing every bit preferred (Real-time, x minutes, 30 minutes or 60 minutes).

What are the advantages of Continuous Data Protection?

Continues Data Protection has the following advantages:

• Information technology prevents loss of data equally the modified contents of the files are backed up automatically in real-fourth dimension.
• You can accurately restore upto x recent versions of all backed upwards files in your account.

Not all modified files in my default fill-in set were backed upwards. Why?

There are some default rules including size that decide the files that will exist considered for the Continuous Data Protection functioning. To minimize the impact of CDP on your normal PC functions at regular hours, the operation is executed only for files less than 500 MB. This usually covers most role and other documents that you piece of work on during the 24-hour interval. The remaining files (in the default backup set) are considered during the normal Scheduled/Interactive backups. Temporary files, system files and mapped drives are excluded from the Continuous Data Protection operation. The scheduled fill-in is indispensable to ensure complete data backup.

Will the scheduled backups occur even when the Continuous Data Protection feature is enabled?

Yes. The Continuous Information Protection feature is designed to backup files less than 500 MB in real-time. It is not a replacement for the schedule backup performance - which backs up all the files in your backup set and takes place even if you have enabled Continuous Data Protection.

The Continuous Data Protection volition finish during the scheduled backup and resume once the scheduled job is complete.

Versioning

How many prior versions of a file are stored in my account?

The IBackup awarding maintains the history of changes fabricated to all the backed up files. The contempo 10 versions of a file are available for restore.

The additional storage requirement for the previous versions has no impact on your account'due south space, as your storage is computed merely for the most current version.

How exercise I restore any item version of a file?

To restore any particular version of a file,

1. Log into IBackup desktop awarding and click the 'Restore' tab.
2. Select 'Online Account' from the 'Select files/folders for restore' drop-downwardly menu.
3. Right-click the required file and select the 'View previous versions' option. The Previous versions section is displayed.
4. Select a version to restore and click on 'Restore Now' button.
5. Choose the restore destination on your local calculator and click 'Restore'.

Does IBackup back up binder-wise restore of files with before versions?

Yes, to restore a folder with before versions of files, you tin right click on the required folder and choose 'Restore Versions' menu, under which yous accept the following menu options:

• Well-nigh Recent - Apply this option to restore all the latest versions of files in the folder.
  Example: If a folder has 5 files, all the five files will be restored in its latest versions bachelor.
• second Most Recent - Use this option to restore files prior to the concluding backed up version.
  Example: If a file in the folder has 3 different versions, this characteristic will restore but the version prior to the final backed up, i.east., file version 2.
• 3rd Most Recent - Use this option to restore third last version of a file in a folder.
  Example: If a file in the folder has 3 unlike versions, this feature volition only restore file version 1.
• More - Provides an option to restore from quaternary to tenth most contempo version of files in a folder.

Share

How do I share files or folders directly from IBackup?

To share files and folders,

1. Log into IBackup desktop application and click the 'Restore' tab
2. Select files or folders and click the icon on the tool bar.
3. You will be re-directed to the web business relationship, from where you tin set the share parameters.
4. You tin share your files and folders via electronic mail, Facebook and Twitter.
5. You can password protect and write-enable your shared files/folders.
6. Click 'Transport email' to send an email with the share link.

Notation: Sharing option is available only for IBackup accounts with default encryption.

Restore

How do I restore files or folders from my IBackup business relationship?

Log into IBackup desktop application and click the 'Restore' tab. Select 'Online Account/Local Device' from the 'Select files/folders for restore' driblet-down menu. Select the files or folders to restore. Click icon, a 'Where to restore?' dialog box appears; choose the restore location on your estimator and click 'Select'. Click the 'Restore Now' button.

Annotation: Files or folders if they already exist are overwritten.

Is information technology possible to restore the files/folders that are accidentally deleted from my IBackup account?

All the files or folders that are deleted from your account are moved to Trash. You lot can either motion your files/folders to the original location in your IBackup account or restore them to your local computer. The files/folders present in Trash volition automatically get deleted after thirty days.

To restore your files from Trash,

1. Log into IBackup desktop application and click the 'Restore' tab.
2. Click the icon on the toolbar. The files/folders available in Trash are listed with the latest version.
3. Select the files using the cheque boxes to restore.
4. Click the icon to move the files/folders to the original location in your IBackup account, or click the icon to restore your files/folders to the desired location in your local reckoner.

Can I restore the previous version of a file from Trash?

Yes, you can restore the previous version of a file from Trash. Log into IBackup desktop awarding and click the 'Restore' tab. Right-click the desired file and select the 'View previous versions' selection. Select the required version and the restore location and click icon.

Tin I schedule restore of my backed upwards data to my local machine?

Yes. You can schedule restore of backed upwards data from your IBackup account.

For this, select the desired files/folders nether the Restore tab and click the 'Schedule Restore' button. Click 'Yes' to confirm schedule restore. Ready the options as required.

Annal Cleanup

What is Archive Cleanup?

The Archive Cleanup feature permanently deletes data from your account, by matching them to the data in your current backup ready. It is useful as it deletes data from your account that no longer exists on your computer.

To utilise Archive Cleanup,

1. Click 'Annal Cleanup', under the Fill-in tab.
2. Click the 'Cleanup At present' button. IBackup will generate a list of items to be deleted from your account.
3. Click 'Delete', to remove information from your account.

Note:

• Archive Cleanup has controls to avert inadvertent data deletion. Information technology by default considers up to 25% of files for deletion. You lot tin likewise regulate the percentage according to your preference.
• The pct mention refers to files considered for deletion in your business relationship as a percentage of total number of files. The purpose of this per centum based control is to avoid large-calibration deletion of files in your account due to some unforeseen event on your computer.
• It permanently deletes data which no longer exists on your figurer to complimentary up space in your business relationship.
• Archive Cleanup is not supported for mapped and USB drives.

What is Periodic Cleanup?

Y'all can gear up up automated cleanup periodically past enabling Periodic Cleanup.

Periodic Cleanup gives you more command by allowing you to set the frequency as well as the percentage of files to be considered. The frequency can be set to anything between x and 30 days; per centum to anything between 5% and 25%.

To enable Periodic Cleanup,

1. Click 'Archive Cleanup', nether the Backup tab.
2. Select 'Periodic Cleanup' by using the check box.
3. Set up the number of days and percent of data to be considered for cleanup.

Note:

• Periodic Cleanup may result in automated deletion of data from your IBackup account; use/ready this selection advisedly.
• The percentage mention refers to files considered for deletion in your business relationship as a percentage of total number of files. The purpose of this percent based control is to avoid large deletion of files in your account due to some unforeseen outcome on your computer.
• Periodic Cleanup is not supported for mapped and USB drives.

Security

Is my data secure with IBackup?

IBackup uses industry standard 256-bit AES encryption on transfer and storage. Information stored at our earth-course data centers is encrypted using the encryption key (known merely to you. If you have set the private encryption central).

WARNING: IBackup does not store your private encryption primal on its servers. Information technology is recommended that you archive it safely to fill-in and restore your data. However, if you opt for the default encryption key, y'all need not remember it.

Tin can I change the Encryption Cardinal for my existing account?

No. In one case you accept opted for the individual encryption key to your IBackup business relationship, it cannot be changed. However, yous can create a new account and start using information technology with an encryption key of your choice.

What is two-factor hallmark?

The two-factor authentication provides boosted security to your business relationship and helps in preventing unauthorized access. One time two-factor hallmark is enabled via web, in addition to your password, you will need to enter a verification code sent to your email address or phone number or Time-based OTP authenticator app, while signing in to your IBackup account. Read more on how to enable two-cistron hallmark for your IBackup account.

How do I sign in to my IBackup account once two-gene authentication is enabled?

To sign in to your IBackup account after two-cistron authentication is enabled,

1. On the IBackup application sign in screen, enter your username and password and click 'Sign in'.
2. If you accept selected 'Email Accost' or 'Phone Number' as the preferred method of receiving a one-time verification code, enter the code sent to your email address or phone number and click 'Verify & Enable'.

   

3. If you have selected 'Time-based OTP Authentication' as the preferred method of receiving ane-time verification lawmaking, enter the one-fourth dimension code generated by the Time-based OTP Authenticator app in your mobile device and click 'Submit Code'.

Mutual User Queries

On reboot, IBackup does not connect. Why?

This issue may exist caused because of Firewall restrictions, especially if they are not set to showtime automatically on reboot. If the firewall does not restart automatically on reboot, the necessary permissions provided by firewall to run IBackup may be lost, however, the firewall controls are still in place fifty-fifty if the firewall is non running and does not let IBackup to run.

To resolve this, start the firewall if information technology is non running and then effort to showtime IBackup, then provide the required permissions if it prompts.

I am non receiving email notification for the scheduled backup jobs. Why?

Footstep 1: Ensure that the Email notification bank check box is selected in the Scheduler tab and the email accost provided by you is valid.

It is possible that the e-mail notifications from IBackup are reaching the Spam or Bulk folder of your email box.

Step ii: Ensure that your estimator does not go to Sleep or Standby style so that the scheduled backups accept place without neglect and the email notification is sent to you. For confirmation of the backup procedure, you lot tin can view the application logs by clicking the 'View Logs' option.

Some of the files or folders selected for backup are not getting backed up. How can I make the application to consider these files or folders for backup?

Ensure that the files or folders are non on the Exclude list. Yous can view the excluded file or folder list past clicking the 'View Excluded Files' from the 'Backup' tab.

If the files or folders, which are not on the Exclude listing and are still not getting backed up, and then contact IBackup Technical Support for assistance.

My backups are non taking place on few days. Why?

Ensure that you have selected the days when backup has to exist performed in the Scheduler tab. Also, brand sure that your calculator does non get to Sleep or Standby mode when you have backups scheduled. If the issue persists, contact IBackup Technical Back up for assistance.

I wish to remove a sub-folder from a folder selected for fill-in. However, each time I clear the check box, the directories go obsolete in the backup set. How do I gear up this?

If y'all wish to remove a file/sub-folder from a folder selected for backup, yet maintain the folder'due south generic name in the backup prepare, do not clear the option; just exclude the file/folder from backup. To exclude, right-click the file and choose 'Exclude this item from backup' option.

The backups are taking a long fourth dimension to complete and in that location is Retrying … message in my logs.

This issue may be caused because of your Firewall restrictions. Configure your Firewall to allow all the executables of IBackup to access the Internet. This event may as well occur if you lot are trying to fill-in open/locked files, instance Outlook.pst.

The message Checking for status… is displayed for a long time while performing the Backup/ Restore' operation. Why?

This may happen if some executable files of IBackup are not immune through your firewall. Configure your firewall to permit all executables of IBackup to access the Internet.

I am receiving a message Server proper name or address could non exist resolved. Why?

This may happen if some executable files of IBackup are not allowed through your firewall. Configure your firewall to allow all executables of IBackup to access the Net. If the result persists, contact IBackup Technical Support for assistance.

I am trying to backup Microsoft SQL Server database files (.mdf, .ldf) only the awarding is not backing up these files. Tin can I backup MS SQL Server using IBackup?

Yes. IBackup supports the backup of MS SQL Server. The MS SQL Server database files cannot be backed up directly. Use the SQL Server backup feature to fill-in the MS SQL Server database files. For this, on the application menu bar, get to 'Server Fill-in' > 'My SQL Server' > 'Fill-in'. For more information on SQL Server Backup, click here.

Tin can I backup MS Commutation Server database files (.edb, .stm etc) using IBackup?

Yes. IBackup supports the backup of MS Exchange Server database files. To fill-in MS Substitution Server database files (.edb, .stm etc), utilise the Server Backup pick. For this, on the awarding menu bar, go to 'Server Fill-in' > 'MS Exchange Server' > 'Backup'.

How can I update to a new version of IBackup automatically?

To update to a latest version, right-click the 'IBackup Tray' icon and select 'Check for Latest Version'.

Does IBackup desktop application support localization?

Aye. Currently, the IBackup desktop awarding for Windows supports four languages - English language, Castilian, French, and German.

How to recall messages/ information into the personal folders of Microsoft Outlook from the backed up .pst files?

Download or restore the .pst files to a folder on your local computer from your online account and commencement the Microsoft Outlook application.

On the menu bar, go to 'File' > 'Import and Export' > 'Import from some other plan or file' and click 'Side by side'. Cull 'Personal Folder File (.pst)' and click 'Next'. Scan the directories to select the .pst file that you have downloaded from your IBackup business relationship and click 'Next'. Highlight the folder that you would like to import. Select the selection 'Import items into the same binder', choose 'Personal Folders' and click 'Cease'.

When I try to import my Outlook.pst file, I get an fault message stating that this file is not a personal folders file?

This mistake normally occurs if the Microsoft Outlook awarding was open up during backup resulting in some portions of the file non being backed upward correctly. To repair the Outlook.pst file restored from your IBackup account, run the Microsoft Inbox repair tool. For other platforms, similar tools may be available. After the repair is complete, import your files to the Outlook application again.

How do I uninstall the IBackup app from my reckoner?

To uninstall the app using Windows:

1. Become to your beginning menu and select Settings > Control Panel.
2. In 'Control Panel', depending on the version of Windows y'all are using, select either 'Add/Remove Programs' or 'Programs and Features'.
3. From the list of programs, correct-click on 'IBackup', and select 'Uninstall/Change'.
4. The application volition then be removed, but the information present in your IBackup binder will remain on the figurer. To delete this, right-click the IBackup shortcut item and select 'Open folder location'. Then right-click the IBackup folder and delete it.

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Source: https://www.ibackup.com/backup-faq/

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